FAQs
Individual therapy
01 What is Amber Hour?
Amber Hour is an online mental health practice run by counselling psychologist Tavishi Bhambal. It offers 45-minute one-on-one video therapy for adults aged 18–45 in India and Indians living abroad, and interactive mental health workshops for workplaces, schools and colleges.
02 What to expect?
Sessions are online, and the pace is yours - there's no need to have everything figured out before we start. We'll begin wherever feels right for you, and build from there.
Some sessions will feel like unpacking something specific; others might feel slower, more exploratory. Both are part of the work.
03 How do I know if we're a good fit?
Once you reach out, we'll set up a short 5-10 minute call before anything is booked or paid for - a free, no-obligation conversation where we'll talk a little about what's bringing you here, and you'll get a feel for how I work and whether it seems right for you.
Fit genuinely matters in therapy - you deserve to feel safe enough to be honest with the person sitting across from you - so please don't feel any pressure to continue afterward if it doesn't feel like the right match. That's completely okay, for both of us.
04 Who do you work with?
I work with adults aged 18 to 45, both in India and Indians living abroad. People often come to me for anxiety and overthinking, low mood, stress and burnout, relationships, family expectations, life transitions, self-esteem and loneliness.
05 What kind of therapy approaches do you use?
I work eclectically, drawing mainly on Internal Family Systems (IFS), Cognitive Behavioural Therapy (CBT) and psychodynamic approaches. Rather than fitting you into one fixed method, I use whatever actually helps you.
06 What are your qualifications?
I am a counselling psychologist with an MSc in Mental Health: Psychological Therapies, an MA in Clinical Psychology and a BSc in Psychology. I am a Graduate Member of the British Psychological Society and a published researcher, and I have worked across mental health clinics, universities, multinational corporations, NGOs and prisons in India and the UK.
07 Do you work with Indians living abroad?
Yes, sessions are online so you can join from wherever you are, at a time that works across time zones.
08 Booking & Cancellation Policy
- Sessions are ONLY confirmed upon payment.
- Payment is to be completed within 24 hours of booking.
- Rescheduling requires 24-hour notice.
- No refunds for late cancellations or no-shows.
Workshops
09 How do your workshops for schools and workplaces work?
Workshops are interactive, group-based sessions run online or in person in India, usually lasting 60–90 minutes.
For workplaces, sessions are designed for employees and managers, helping people spot stress early, look after their wellbeing and support each other at work. They can be run as one-off sessions or as part of a wider wellbeing programme.
For schools and colleges, there are three separate tracks: students, teachers and parents. Each session is activity-based, so everyone can take part.
We start with a short call to understand your group and plan the session together.
10 What topics do your workshops cover?
Workplace workshops cover topics like stress and burnout, work–life balance, emotional wellbeing and communication at work.
For schools, student sessions explore exam anxiety, bullying, friendships and growing up; teacher sessions focus on burnout and supporting students who are struggling; and parent sessions help parents spot early signs of stress or anxiety in their child, handle exam pressure at home, and have open conversations about screen time, friendships and growing up.
If there’s something specific your team or school needs, I can design a workshop around it.
Care & safety
11 Is this an emergency or crisis service?
No. Amber Hour is not an emergency service. If you are in crisis or at risk of harm, please contact your local emergency number or a crisis helpline straight away.
12 Is therapy confidential?
Yes. What you share in sessions stays between us, within the standard legal and ethical limits of confidentiality, which I explain clearly in our first session.